Nasty Pig guarantees its product for up to one year from date of purchase against problems occurring with material, sewing and hardware such as zippers and snaps. This guarantee does not cover problems occurring due to issues outside of normal "wear and tear" such as cigarette burns, puncture marks or failure to clean Nasty Pig products according to the care label sewn into each garment.
Prior to shipping anything back to us, please email email@example.com and describe the nature of the problem. Including pics of the problem will help expedite this process, as will giving us the LOT # if visible on the care and content label. Once we determine the best course of action we will advise you on how we will resolve the situation.
In the event that the product in question was not purchased through our e-commerce site, but rather at one of our authorized retailers, please include in your email a copy of your receipt or some other proof of purchase.
In the event that you have a problem with a Nasty Pig product outside of the one year guarantee period, you are welcome to contact us at firstname.lastname@example.org and we will do our absolute best to work with you to keep you a satisfied customer.