Shipping

How can I get free shipping?

Nasty Pig will ship any order in the United States (US) for free via UPS Ground if you purchase over $50 USD worth of product. 
The free shipping order minimum for international orders is $200 USD.
 

How long will it take for Nasty Pig to ship my order?

We make every effort to process and ship your order as quickly as possible. We know that you want what you want when you want it. Typically, all orders placed by 3pm EST ship same business day. Please note that our warehouse is closed on the weekends and on American bank holidays, so order fulfillment may, on rare occasions, take up to 3 business days.  
Also, during these holiday periods as well as during sale promotions, it may take longer than expected to ship your order but please know we will work as fast as possible to fulfill each order as quickly as possible and we highly appreciate your patience and understanding. 
 

Will my package say Nasty Pig on it?

Our return address reads "UDS C/O Nasty Pig".
 

I live in the US. What are my options?

UPS Ground or any preferred UPS expedited method.

 

I don’t live in the US. What are my options?

Internationally, in addition to UPS Worldwide service, we are able to offer DHL Express as a delivery option.
 

Does Nasty Pig ship to military bases?

Currently we are unable to ship to military bases.

 

For international shipments, how does Nasty Pig handle duties and taxes levied?

As a business, we must label our international shipments appropriately or risk our ability to ship internationally. At this time, duties and fees imposed on imported clothing are the responsibility of the customer. 
 

How does Nasty Pig determine the cost of shipping?

Worldwide, the shipping charges we quote to you reflect the cost of shipping as determined by UPS or DHL, with no additional markup.  If you’re finding that the shipping cost is out of whack with what you’d expect, please ensure that you’ve selected the correct options – or just give us a call. 
  

I want to return or exchange all or part of my order. What do I do?

We accept returns and exchanges of unworn, unused items in their original condition within 30 days of delivery.  This excludes Underwear, which cannot be returned or exchanged, as well as Sale and discounted items.  
 
Before you ship anything back to us, you must contact us to receive a Return Authorization (RA) number. You may contact us at info@nastypig.com for this number, which you should write on the outside of the box you send back. All return shipments should be sent using the return labels from Loop Returns. 
 

Why can’t I return or exchange underwear?

Per New York state law, underwear cannot be exchanged or returned. If you are unsure of your size, please contact us – though generally,
Small = 28’’-30’’
Medium = 31-32’’
Large = 33-34’’
Extra Large = 34-36’’

 

Customer Service 

The best and fastest way to contact us is at info@nastypig.com. Our representatives work Monday - Friday 10 am - 6 pm EST.