FAQ

How secure is my information when I give it to Nasty Pig?

Nasty Pig uses the highest level of security when dealing with your order. Your credit card information is never emailed or visible to the public or our staff. Additionally, we NEVER sell or share your personal information with anyone.

How do I know what size will fit me best?

Utilize our sizing chart linked in the product description of all items!

Does the return address on my order say "Nasty Pig"?

The name on the return address reads "UDS C/O Nasty Pig".

How much does shipping cost if I am in the U.S?

We currently offer free shipping on all domestic orders of $50+ within the contiguous United States. 

Does Nasty Pig ship to locations around the world?

As long as UPS will deliver a package to your location, Nasty Pig will ship to you. You will be able to choose your shipping options once you proceed to checkout. Shipping charges reflect the cost of shipping as determined by UPS, with no additional markup.

Once I place my order, how long will it take to be processed?

Nasty Pig will send your order to our warehouse for packing, during the week within 5 minutes of placing. On a normal day the order will be packed and shipped same day or next day. During a sale there will be a much bigger delay in processing. Please note that orders placed after 3pm EST on Friday will not ship until the following Monday or Tuesday.

What if I want to exchange all or part of my order?

Please visit https://nastypig.loopreturns.com/ to exchange items from your order.

What if I want to return my order?

You may return all or part of your order (exclusive of Underwear and Sale items, as well as items purchased at a discount) within 30 days of receiving it, as long as the item(s) have not been used or worn.

Please visit https://nastypig.loopreturns.com/ to return items from your order.

Can I return Closeout items?

All sales of closeout items are final.

Does Nasty Pig ship to PO boxes?

Sorry, UPS does not ship to PO boxes at this time.

Why am I only being offered UPS Ground and Next Day Air?

If you live within a certain radius of our shipping facility, your package will only take one day to ship once processed and picked up. However, UPS Ground will not guarantee next day delivery unless you choose UPS Next Day Air.

Is a signature required when UPS delivers my package?

Nasty Pig can request "No Signature Required" when processing your order. However, it is up to the discretion of the UPS driver as to whether or not to actually leave the package at your door.

Can I return or exchange underwear?

According to NY State Law- Assembly Bill A10635, UNDERWEAR CANNOT BE EXCHANGED or RETURNED. Please contact us if at info@nastypig.com if you are unsure as to your size, or reference the sizing chart provided in this FAQ section.

How do I take care of products made of Nasty Pig Rubber?

Abuse. Wash. Repeat.

Nasty Pig Rubber™ needs no special attention. It can be washed in a washing machine with cold water and regular detergent (no fabric softener). Always hang dry (do not put in the dryer). These instructions appear on the care and content label in each product we make.

Nasty Pig Rubber™ can also be spot cleaned with Windex.

Nasty Pig Rubber™ should not be stored in hot places for long periods.

Gear made of Nasty Pig Rubber™ combined with other materials such as denim should be washed inside out in cold water with regular detergent.

We suggest you hang garments made of Nasty Pig Rubber™ in your closet as opposed to folding them in a drawer. There is no need to condition Nasty Pig Rubber™ with oils or baby powder.

What if I feel my Nasty Pig product is damaged or defective?

Nasty Pig guarantees its product for up to one year from date of purchase against problems occurring with material, sewing and hardware such as zippers and snaps. This guarantee does not cover problems occurring due to issues outside of normal "wear and tear" such as cigarette burns, puncture marks or failure to clean Nasty Pig products according to the care label sewn into each garment.

Please reach out to info@nastypig.com for a customer service agent who will help you further. 

Am I a Nasty Pig?

You tell me. Take a look in the mirror...what do you see?

If you feel pretty good about what's staring back at you...if your own reflection makes you smile...then the answer is yes.

If you feel like the guy in the mirror could be more than what he shows the world...like there is something inside that just wants to bust out and show off...then the answer is yes. Buy some of our gear and watch what happens.

If you feel like this is a stupid exercise and looking at yourself makes you uncomfortable then try shopping at Brooks Brothers.

Can I work for Nasty Pig?

Nasty Pig is always on the hunt for talented and intelligent people to join our corporate team. If you wish to submit a resume please email it to resumes@nastypig.com

Can I be a model for Nasty Pig?

Yes we love for our customers to show off in our gear. We feature customers in our PIG of the Week emails. We also love to have local (New York or Tri-State) guys come in and be models for our campaign shoots. You can submit your pictures and information to models@nastypig.com . If you have an Instagram please tag us! 

Can I get a tattoo of the Nasty Pig Brand Mark or Nasty Pig artworks?

Hell yeah you can. We will continue to provide artwork to people who want to permanently brand themselves a Nasty Pig. Please send us and email and request art. And once you get the tattoo, send us some pics as a newly branded Nasty Pig.

 

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