Shipping policy
How can I get free shipping?
Nasty Pig will ship any order in the Continental United States (US) for free via UPS Ground if your subtotal is $50 USD or higher.
The free shipping minimum for Alaska and U.S. islands like Hawaii and Puerto Rico is $150 USD.
For international destinations, including Canada and Mexico, your order subtotal must be $200 USD or higher to receive free shipping.
Why am I being charged Duties and Taxes for my International order?
We are required by law to charge duties and taxes on applicable international orders.Why are Duties and Taxes so high for my International order?
Duties and taxes are determined by your local government. Nasty Pig does not have any control over fees.How long will it take for Nasty Pig to ship my order?
NOTE: Purchasing expedited shipping (e.g., UPS 2nd Day Air) will not increase the speed of order fulfillment.
Will my package say Nasty Pig on it?
I live in the US. What are my options?
UPS Ground, 3-Day Select and 2nd Day Air. We do not offer Next Day Air shipping at this time.
I don’t live in the US. What are my options?
All other international destinations are shipped via Passport Shipping.
Does Nasty Pig ship to military bases?
For international shipments, how does Nasty Pig handle duties and taxes levied?
How does Nasty Pig determine the cost of shipping?
Shipping charges are determined at checkout and are based on the lowest cost rates available from UPS (United States) and Passport Shipping (all other countries.)I want to return or exchange all or part of my order. What do I do?
We only accept returns and exchanges from the United States and Canada.
As of May 24, 2023, we no longer accept returns/exchanges from Australia due to shipping-related issues.
If you purchased from Australia on May 24, 2023 or earlier, and would like to return your product or initiate an exchange, please contact our support team to receive store credit for the affected items.
Why can’t I return or exchange underwear?
Customer Service