I really like the clothing and the brand’s aesthetic, but their shipping system is honestly disappointing. I placed my order on Wednesday morning, and now it’s Monday afternoon and my package doesn’t even have a shipping label created yet. I also haven’t received any estimated delivery date.
If you need your order for a specific event or date, you should probably order at least two weeks in advance just to be safe. It’s hard to believe that such a large brand still has such a poor shipping and delivery system.
The clothes and photoshoots are great, but I honestly feel like they should put the same energy they put into marketing and campaigns into improving their shipping process first.